Chongqing Longdo Technology Co., Ltd
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Chongqing Longdo Technology Co., Ltd
Chongqing, China

 

How I can I contact HARAY?

By email: in the contact tab

By mobile(Whatsapp or Wechat): +86 1363 7898 782

Website: in the contact tab

 

What are the products of HARAY?

HARAY has a wide range of over 700 references of bare cylinder heads, complete cylinder heads for diesel and petrol engines with valves ,and cylinder heads complete with valves and camshaft.

 

How I can know which cylinder head model or any other HARAY product I need?

You can search the model that you need in the catalog, which can be accessed through the link on our website. Or please feel free to contact us.

By email: in the contact tab

By mobile(Whatsapp or Wechat): +86 1363 7898 782

Website: in the contact tab

 

What should I do to buy a cylinder head from HARAY?

You should contact one of our official distributors, or contact us directly.

 

What is the duration of the warranty and covers?

Our cylinder heads have a warranty period of 18 months from when the stock began to operate, regardless of the number of kilometers.

In the tab, Quality of our website, we explain the different cases included and excluded from the warranty.

 

How can you ensure that the part is in perfect condition after transit?

HARAY has rich experience for a packaging that is reinforced to prevent damage that could happen to the cylinder head during shipment.

 

Does HARAY supply any product re-manufactured or repaired?

No, HARAY only produces new cylinder heads.

 

What is your return policy?

HARAY will replace any cylinder head having manufacturing defects free of charge.

To facilitate the submission of claims, it is important that the head is accompanied by a technical report giving the details of the failure: the reason why the head was removed, and the reasons for returning the product according to the customer, the age of the cylinder head on the engine and / or kilometers driven, other parts or engine parts concerned, etc.

To help customers in this operation, we have included a page form to fill quality to return a cylinder head.

 

The cylinder head arrived damaged in shipping. What should I do?

File a complaint to the carrier within 24 hours of receiving the product or signed receipt with the reservation accept it after inspecting the part. Without this document, you cannot file a claim to HARAY.